Dear Customer,
Pursuant to the current legislation on the protection of personal data (EU Regulation No. 679 of 2016), we would like to inform you that the processing of your personal data is carried out with fairness and transparency, for lawful purposes, protecting your privacy and your rights.
The processing is also carried out using computerized means for the following purposes:
- To acquire and confirm your reservation of accommodation and ancillary services, and to provide the requested services. Since these are treatments necessary for the definition of the contractual agreement and for its subsequent implementation, your consent is not required, except in cases where special, so-called sensitive data are provided. In case of refusal to provide personal data, we will not be able to confirm the reservation or provide the requested services. The processing will cease upon your departure, but some of your personal data may or must continue to be processed for the purposes and in the manner indicated in the following points;
- To comply with the obligation required by the ‘Single text of public security laws’ (Article 109 R.D. 18.6.1931 n. 773), which requires us to communicate to the Police Headquarters, for public security purposes, the personal details of guests according to the methods established by the Ministry of the Interior (Decree of 7 January 2013). The provision of data is mandatory and does not require your consent, and in case of refusal to provide them, we will not be able to accommodate you in our structure. The data acquired for this purpose are not retained by us, unless you provide consent to the retention as provided in point 4;
- To fulfill current administrative, accounting, and tax obligations. For these purposes, the processing is carried out without the need to acquire your consent. The data are processed by us and by our delegates, and are communicated externally only to fulfill legal obligations. In case of refusal to provide the necessary data for the above-mentioned obligations, we will not be able to provide the requested services. The data acquired for these purposes are retained by us for the time required by the respective regulations (10 years, and even longer in case of tax assessments);
- To expedite the registration procedures in case of your subsequent stays at our facility. For this purpose, subject to your revocable consent at any time, your data will be kept for a maximum period of twelve months, and will be used when you are our guest again for the purposes mentioned above.
- To manage the reception of messages and phone calls addressed to you during your stay. Your consent is required for this purpose. You may revoke your consent at any time. However, the processing will cease upon your departure.
- To send you our promotional messages and updates on rates and offers. Your consent is required for this purpose. You may revoke your consent at any time. For this purpose, subject to obtaining your consent, your data will be stored for a maximum period of thirty-six months and will not be disclosed to third parties. You may revoke your consent at any time.
- For the purpose of protecting individuals, property, and business assets through a video surveillance system in certain areas of the premises, identifiable by specific signs. For this processing, your consent is not required, as it pursues our legitimate interest in safeguarding individuals and property from possible attacks, thefts, robberies, damage, vandalism, and for fire prevention and workplace safety purposes. The recorded images are deleted after 24 hours, except on holidays or other closure days, and in any case no later than one week. They are not disclosed to third parties unless required to comply with a specific investigative request from judicial or law enforcement authorities.
